What is your refund policy?
You may cancel your pledge at any time before the end of the campaign. I will grant full refunds for pledges within 30 days of the campaign’s end date, no questions asked. After that, I cannot grant refunds and if you choose not to fill out your survey or pay shipping and tax on time, your pledged amount will be considered a donation toward the project.
Last updated: July 16, 2026 18:36
What if my order is damaged or lost?
You have 30 days after your package arrives to report to [email protected] any needed replacement items for damaged or missing items in your order. If your order was damaged, you must include pictures of the damaged products and packaging.
For packages that go missing, you have 45 days to report it after the item is sent to have me resend or follow up on the items. Packages that are sent to an incorrect address as a result of an error in your entry will require you to pay for shipping the new package. You will be notified before addresses are locked and will have a chance to update your address until just before fulfillment begins. If your address changes, be sure to update your address in your survey.
Backers are responsible for providing correct and up-to-date email addresses on BackerKit, and for reading updates as they are made to keep informed about this information and the deadline dates. It is the backer’s responsibility to follow up on their packages should problems arise.
Last updated: July 16, 2026 18:38
When will I get my order?
If this campaign funds, you will receive a survey after it ends to choose your product designs and make any changes to your order. Once I have all of those, I will put in the print order for the stickers and cards. The lead time on the stickers is 10-20 business days (shorter for the cards, but everything will be packed together). Once I receive all the products, I will package all the orders, which I estimate will take a week depending on my schedule. I estimate delivery will be in September 2026.
Last updated: July 16, 2026 18:27
What are the stickers made of and are they waterproof?
The stickers are printed on high-quality vinyl and are waterproof, weather-resistant, fade-resistant, scratch-resistant, dishwasher safe, and UV-protected. Safe for indoor and outdoor use!
Last updated: July 16, 2026 18:31
How big are the stickers and cards?
The cards are 5x7” folded, with artwork on the front and back. The portrait stickers are approximately 3x4” depending on the artwork. The sticker sheet is 5x7”, and each sticker is 1.5x1.5” to 1x3” depending on the artwork.
Last updated: July 16, 2026 18:34
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.